Bureau of Business Research

The Bureau of Business Research

The Bureau of Business Research (BBR) at East Carolina University is housed in the College of Business and serves as a trusted source of data, analysis and applied research for business leaders, communities and policymakers across the region. Through economic analysis, industry research and community-focused studies, BBR supports informed decision-making and strategic planning aimed at strengthening economic growth, improving quality of life and helping transform eastern North Carolina into a more competitive, sustainable and resilient region.

Subject Matter Expertise

  • Branding and marketing
  • Business finance and planning
  • Data analytics
  • Economic impact and profiling
  • Hospitality industry and trends
  • Labor workforce and development
  • Leadership
  • Retail market analysis
  • Risk management
  • Supply chain

    Meet Our Team

    Thanh Ngo, Ph.D., CFA, CFP®, CPA, CMA, CFE
    Professor and Interim Director of Bureau of Business Research
    Finance and Insurance
    3203A Bate Building
    252-328-4038
    ngot@ecu.edu

    Dr. Thanh Ngo is a Professor of Finance in the College of Business at East Carolina University. She joined ECU in 2014 after serving as an assistant professor at the University of Texas Rio Grande Valley (formerly the University of Texas Pan America) from 2008 to 2014.

    Expertise: Her research focuses on critical areas of finance, including mergers and acquisitions, corporate governance, and international finance. Thanh has authored over 120 articles published in peer-reviewed academic journals.


    Dr. Dennis Barber III
    Associate Professor Miller School of Entrepreneurship
    252-328-6595
    barberde17@ecu.edu
    Expertise: Rural Entrepreneurship, Economic Development, Innovation & Opportunity Assessment


    Dr. John Drake
    Associate Professor,
    Department of Management Information Systems

    252-737-4566
    drakejo@ecu.edu
    Expertise: eCommerce Strategy, Digital platforms, Privacy, IS Governance, and IS Strategy


    Dr. Jon Kirchoff
    Associate Professor & Chair,
    Department of Marketing &
    Supply Chain Management

    252-737-4569
    kirchoffj@ecu.edu
    Expertise: Supply Chain Management, Global sourcing, Environmentally-responsible supply chain practices


    Dr. James Kleckley
    Professor Emeritus
    kleckleyj@ecu.edu
    Expertise: Economics, Economic Development, Housing market, and Labor market


    Dr. Christine Kowalczyk
    Associate Professor,
    Department of Marketing & Supply Chain Management

    252-737-4572
    kowalczykc@ecu.edu
    Expertise: Branding, Non-traditional Advertising and Public Policy work


    Dr. John Kros
    Professor, McMahon Distinguished Professor of Marketing and Supply Chain
    252-328-6364
    krosj@ecu.edu
    Expertise: Supply Chain, Simulation/process analysis, Quality


    Dr Ericka R. Lawrence
    Associate Professor
    Department of Management

    252-737-4604
    lawrencee@ecu.edu
    Expertise: Ethics, Coping with stress/burnout, and Leadership


    Dr. Thomas Robbins
    Associate Professor,
    Department of Marketing &
    Supply Chain Management

    252-328-6588
    robbinst@ecu.edu
    Expertise: Data analytics, Forecasting and Inventory Management Management, Operations Management, Leadership, and Small Business Ownership


    Dr. Erik Taylor
    Associate Professor,
    Department of Management
    Data Analytics 

    252-737-1858
    taylore17@ecu.edu
    Expertise: Human Resource Management, Team Building

    What You’ll Find

    Public and private decision-makers need relevant information and actionable data about the business environment across North Carolina. We regularly publish reports summarizing sponsored research studies and distribute data and research findings throughout the state.

    How We Do it

    Our diverse and talented research faculty can address a wide array of industry-specific challenges from economic development to supply chain management. We also provide scholars with practical opportunities to conduct applied business research.

    What They’re Saying

    “We were thoroughly impressed with the professionalism and engagement of the study team from the Bureau of Business Research.  Their analysis of our staffing capacity included thoughtful collection of all relevant data and comprehensive interviews to fully understand the nuances associated with the services we provide.”

    – Mike Abraczinskas, director, Division of Air Quality, North Carolina Department of Environmental Quality