August 17, 2020
SHL Alumni Spotlight : Rickie Moore
Our School of Hospitality Leadership alumni spotlight features Rickie Moore, II. He is the regional learning & development manager, Southeast Region for CEC Entertainment, Inc. As he states it, his hospitality career started when he was 15, joining Parker’s BBQ as a waiter in 1995. At age 18, he became front of house manager and held that position throughout his college career.
About his college and professional career, this is what Rickie told us.
“As a senior in the School of Hospitality Leadership, Dr. Mel Weber convinced me to jump at the chance to go work for Chuck E. Cheese and promised that I could quickly advance through the ranks. Boy, was he right. I was hired as a general manager in April 2004. In 2005, I became the GM of two locations, and (after a year) I was promoted to regional learning & development manager in April 2006, where I relocated to Philadelphia after only being with the company for two years.
For the past 14 years, I’ve visited 42 different states. The most rewarding part of my role is that I am impacting the lives and careers of the managers in 182 locations across the Southeast Region of the United States. In my position, I have the pleasure of designing the Management Development Program, which encompasses both MIT and ongoing development, kitchen training programs, and any rollouts within my region.
I am back home living in Goldsboro, North Carolina, with my wife of 13 years and our 10-year-old son. I’ve been honored to be able to give back to the students in the School of Hospitality Leadership, by being an industry mentor for their research projects in Dr. Weber’s class every semester.”
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