SHL Honors College Student Presents at RCAW

Annaliese Gillette, a graduating senior in the School of Hospitality Leadership presented her Senior Honors College project on Wednesday, April 5, 2017 as part of ECU’s Research and Creative Achievement Week.  Her research is titled, “Cultural Intelligence among American Hospitality Students: An Examination of Antecedent and Outcome Variables”.

Despite previous research on Cultural Intelligence (CQ), few studies have been conducted in both a university and hospitality setting. Particularly, there is relatively little research on antecedents and outcomes of CQ among American hospitality students.

This study examines and explores how CQ is related to emotional intelligence (EI) and intercultural communication apprehension (ICA). This study is a part of a continuously growing body of research focused on the globalization of the hospitality industry and the increased importance of cultural awareness, sensitivity, and communication capabilities. Findings of this study will provide important implications and significant information for practical, academic, and educational settings in hospitality. Dr. Jay Lee, an assistant professor in the School of Hospitality Leadership was her advisor for the project. Annaliese is pictured below presenting her poster and explaining her topic to attendees.

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