Center for Healthcare Management Systems

Healthcare institutions and their professionals are constantly looking for ways to optimize systems, implement cutting-edge technologies, streamline administrative processes, and enhance overall healthcare service delivery. The common challenges they face stem from inefficient processes, outdated systems, interoperability issues, and the critical need to enhance patient care while effectively managing costs. We can help!

The Center for Healthcare Management Systems offers tailored consultancy, cutting-edge technology implementation strategies, and expert guidance in healthcare management systems. We focus on creating customized solutions to address specific pain points, integrating modern IT solutions, and optimizing workflows to improve operational efficiency and patient outcomes.

At our center, customers will encounter a distinctive combination of customized solutions and innovative methodologies tailored to the intricacies of the healthcare industry. Our center includes ECU College of Business experts from various fields, such as management information systems, marketing, supply chain management, accounting, management, and finance. Our dedication to continuous support and leading-edge strategies sets us apart as a center committed to ensuring the enduring success of healthcare management systems.

Meet Our Team

Dr. Yajiong (Lucky) Xue
Director of Center for Healthcare Management Systems, Robert Dillard Teer Distinguished Professor, Management Information Systems
252-737-4342 | xuey@ecu.edu | 302 Slay Hall
Expertise: Yajiong Xue is the Director of Center for Healthcare Management Systems and Robert Dillard Teer Distinguished Professor in the College of Business at East Carolina University. She holds a BS in international pharmaceutical business from China pharmaceutical University, China and a MS in information systems and a PhD in management information technology and innovation from Auburn University.

Picture of Kent Alipour
Kent Alipour
Assistant Professor
Management
alipourk19@ecu.edu
Dr. Alipour's research focus is on leadership and teamwork. He is interested in exploring ways to improve effectiveness in telehealth and enhance outcomes for both employees and patients.
Picture of Jon Kirchoff
Jon Kirchoff
Associate Professor
Marketing and Supply Chain Mgmt
kirchoffj@ecu.edu
Areas of interest include: optimizing healthcare supply chain management to achieve sustainable development.
Picture of Christine Kowalczyk
Christine Kowalczyk
Associate Professor
Marketing and Supply Chain Mgmt
kowalczykc@ecu.edu
Areas of interest include: communicating and educating families about mental health and well-being, particularly for high school students from underrepresented populations.
Picture of John Reisch
John Reisch
Professor
Accounting
reischj@ecu.edu
Areas of interest include: healthcare fraud, including billing for services not provided or excessive charges for services.
Picture of Sharon Rogers Moore
Sharon Rogers Moore
Associate Professor
School of Entrepreneurship
rogerssh@ecu.edu
Areas of interest include: building a collaborative care program for high school athletes in eastern NC by partnering with schools and their athletic trainers through virtual appointments with sports medicine providers.

What You’ll Find

Thought leaders and practitioners who can customize comprehensive analyses, custom solutions, and implementation support for healthcare management systems. This includes guidance on software integration, data management, cybersecurity, workflow optimization, and strategies for better patient service and engagement. Moreover, we offer training programs and ongoing support to ensure successful adoption and utilization of these systems.

How We Do it

When approaching a project, we prioritize a holistic comprehension of requirements, concentrating on sound and proven solutions that not only resolve immediate concerns but also proactively anticipate future challenges within the evolving healthcare landscape.

CHMS – Past Visiting Research Fellows

  • Mr. Zhenhua Li, PhD Candidate, Jiangsu University of Science & Technology
  • Dr. Hong Miao, Assistant Professor, Jiangsu University of Science & Technology
  • Dr. Wei Dong, Shanghai Jiaotong University
  • Dr. Jin He, Associate Professor, Guangdong University of Technology
  • Jun Yin, Instructor, Jiangsu University of Science & Technology
  • Shuijuan Wu, Instructor, Jiangsu University of Science & Technology
  • Dr. Xin Li, Associate Professor, Nanjing Medical University
  • Dr. Xiaolin Sun, Professor, Xi’an University of Finance and Economics
  • Dr. Jianjun Wang, Associate Professor, Dalian University of Technology
  • Dr. Juanru Wang, Associate Professor, College of Management, Northwestern Polytechnical University, China
  • Dr. Shilun Ge, Professor and Vice President, Jiangsu University of Science and Technology
  • Dr. Nan Ren, Associate Professor and Department Chair, Jiangsu University of Science and Technology
  • Dr. Nianxin Wang, Assistant Professor, Jiangsu University of Science and Technology
  • Hong Miao, MS, Instructor, Jiangsu University of Science and Technology
  • Prof. Yongjun Liu, Associate Professor and Department Chair, China Pharmaceutical University
  • Dr. Yongfa Chen, Associate Professor and Vice Dean of College of International Pharmaceutical Business at China Pharmaceutical University
  • Prof. Jinxi Ding, Associate Professor and Department Chair of Pharmacy Administration at China Pharmaceutical University
  • Lu Geng, Master Student of Pharmacy Administration, China Pharmaceutical University
  • Prof. Huaifu Xu, Associate Professor, College of International Pharmaceutical Business, China Pharmaceutical University
  • Jia Zhu, Master Student of Pharmacy Administration, China Pharmaceutical University