Hospitality Management Research
Hospitality Management Research
2023
Deale, C.S., Lee, S. H. (2023). Students’ perception of class participation in hospitality and tourism education. Journal of Hospitality and Tourism Education, 1-11. https://doi.org/10.1080/10963758.2023.2172420.
Lee, S. H., & Ali, F. (2023). ICHRIE research marathon. Journal of Hospitality & Tourism Research, 47(4), NP1-NP3. https://doi.org/10.1177/10963480231158826
Lee, S. H., Tao, C.-W., Douglas, A.C., & Oh, H. (2023). All that glitters is not green: Impact of biophilic designs on customer experiential values. Journal of Hospitality &Tourism Research, 47(4), NP18-NP32. https://doi.org/10.1177/10963480221134547
O’Halloran, C. S., Lee, S. H. (2023). Hospitality and tourism educators’ perceptions of grading. Journal of Hospitality & Tourism Education, 35(1), 1-14. https://doi.org/10.1080/10963758.2021.1963746
O’Halloran, C. S., Lee, S. H. (2023). Employee benefits in the hospitality industry: What do employees want and need? Journal of Human Resources in Hospitality & Tourism, 1-27. https://doi.org/10.1080/15332845.2023.2207998
O’ Halloran C. S., Webb, K. (2023). A study of online hospitality management students’ information literacy. Journal of Teaching in Travel & Tourism, 23(1), 57-78. https://doi.org/10.1080/15313220.2022.2056560
2022
Bae, J. (2022). Should cryptocurrencies be used in booking hotel rooms? An analysis of consumer intention. Journal of Hospitality Financial Management. 30, 90-98.
Choi, S., & Bae, J. (2022). Intercultural competence: Does a short-term international educational trip matter? Journal of Teaching in Travel and Tourism. 22, 105-125.
Deale, C. S. (2022). Hospitality and tourism managers’ perceptions of sustainable practices in hospitality and tourism during the pandemic: Implications for education. Journal of Hospitality and Tourism Education, 1–15.
Deale, C. S., & Webb, K. (2022). A study of online hospitality management students’ information literacy. Journal of Teaching in Travel and Tourism, 1–22.
Gupta, N., & Lee, S. H. (2022). Prioritizing consumer biophilic design preferences adopted by the lodging industry: Using type-2 fuzzy AHP technique. Journal of the Operational Research Society. 11(1). 114-141.
Khalilzadeh, J. (2022). It is a small world, or is it? A look into two decades of tourism system. Physica D: Nonlinear Phenomena, 606, 128061.
Kim, H. M., Lee, I., Joo, K., Lee, J., & Hwang, J. (2022). Psychological benefits of purchasing home meal replacement in the context of eco-friendly tv home shopping broadcast: The moderating role of personal norm. International Journal of Environmental Research and Public Health, 19(13), 7759.
Lee S. H., O’Halloran, C. S., & Lee, J. (2022). Does it pay to book direct? Customers’ perceptions of online channel distributors, price, and loyalty membership on brand dimensions. Journal Revenue Pricing Managing. 21(6), 657–67.
O’Halloran, C. S. & Lee, S. H. (2022) Hospitality and tourism students’ perceptions of their writing: A scholarship of teaching and learning case study, Journal of Hospitality & Tourism Education, 34(4), 262-277.
O’Halloran, C. S. & Lee, S. H. (2022) A scholarship of teaching and learning study of hospitality students’ attitudes toward and perceptions of math, Journal of Teaching in Travel & Tourism, 22(2), 126-143.
Song, C., Ali, F., Cobanoglu, C., Nanu, L., & Lee, S. H. (2022). The effect of biophilic design on customer’s subjective well-being in the hotel lobbies. Journal of Hospitality and Tourism Management, 52, 264–274.
Zhong, Y., Murphy, K., Khalilzadeh, J., Smith, R. M., & Weinland, J. (2022). A European student perspective of international internship value. Journal of Teaching in Travel & Tourism, 1–25.
2021
Coppenger, C., & Deale, C. (2021). A visit with the Bajo people of Indonesia: Is this sustainable tourism? Journal of Hospitality and Tourism Cases, 9(2), 9–19.
Deale, C. S., Lee, S., & Bae, S. J. (2021). Perceptions of the peer review process in hospitality and tourism. Journal of Hospitality & Tourism Education, 33(4), 288-298.
Khalilzadeh, J. (2021). Predictive policing in hospitality and tourism venues — The case of Orlando. Journal of Destination Marketing & Management. 19, 1-14.
Khalilzadeh, J., & Pizam, A. (2021). Workplace romance across different industries with a focus on hospitality and leisure. International Journal of Hospitality Management, 94, 1-12.
Kim, H. M., Cho, K. H., Choi, Y., Lee, J. J., & Hwang, J. (2021). Corporate social responsibility reporting in the casino industry: A content analysis. Sustainability, 13(20), 11185.
O’Halloran, R. M. (2021). Eco-friendly hotel practices-creating sustainable human locations. Hotel Business Review: Hotel Executive, 1-3.
O’Halloran, R. M. (2021). Hotel revenue management trends 2021: Value = metrics, marketing, profitability & skill set. Hotel Business Review: Hotel Executive, 1-5.
O’Halloran, R. M. (2021). Hotel spas and wellness: More than an amenity, possibly a career. Hotel Business Review: Hotel Executive, 1-5.
O’Halloran, R. M. (2021). New lodging sales and marketing trends. Hotel Business Review: Hotel Executive, 1-4.
O’Halloran, R. M. (2021). New service systems mean reskilling in hospitality education and training. Hotel Business Review: Hotel Executive, 1-4.
O’Halloran, R. M. (2021). Social Media: A new skill set in lodging and hospitality curriculums. Hotel Business Review: Hotel Executive, 1-4.
2020
Fenich, G. G. (2020). Analysis of the IMEX Frankfurt conference 2019. Journal of Convention & Event Tourism, 21(1), 22-25.
Scott, S., Ogbeide, G., & Fenich, G. G. (2020). Millennial subgroups’ attendance and participation in events. Event Management, 24(2), 361-373.
Artis, K., & Lee, S. H. (2020). Motivations of federal workers to volunteer in public sector special events. Event Management, 24(1), 33-46.
Crawford, A., Weber, M. R., & Lee, J. (2020). Using a grounded theory approach to understand the process of teaching soft skills on the job so to apply it in the hospitality classroom. The Journal of Hospitality, Leisure, Sport & Tourism Education, 26, 100239.
Lee, S. H. (2020). New measuring stick on sharing accommodation: Guest-perceived benefits and risks. International Journal of Hospitality Management, 87, 102471.
Lee, S. H., & Lee, J. (2020). Does price gouging happen in the lodging industry? Case of Hurricane Florence. Journal of Revenue and Pricing Management, 19(3), 151-161.
Lee, S. H., & Lee, J. (2020). Internal theft in the Lodging industry: Case studies. Journal of Hospitality & Tourism Cases, 9(2), 50-57.
Marshall, C. (2020). Analysis of a comprehensive wellness program’s impact on job satisfaction in the workplace. International Hospitality Review, 34(2), 221-241.
O’Halloran, R. M. (2020). Ethical and responsible tourism: Managing sustainability in local tourism destinations. Anatolia: An International Journal of Tourism and Hospitality Research, 31(4), 679–682.
O’Halloran, R. M. (2020). Values in heritage management: Emerging approaches and research directions. Journal of Heritage Tourism, 15(5), 593–595.
Ribustello, I., & O’Halloran, R. M. (2020). Quality service starts with a reservation: Setting and applying standards. Journal of Hospitality & Tourism Cases, 8(4), 34-38.
Weber, M. R., Lee, J. J., & Crawford, A. (2020). Suggested best practices for enhancing performance of soft skills with entry-level hospitality managers. Anatolia: An International Journal for Hospitality and Tourism, 31(1), 76–87.
2019
Deale, C. S. (2019). Making memories: An example of the scholarship of teaching and learning in hospitality and tourism education. Journal of Hospitality & Tourism Education, 31(4), 221-234.
Deale, C. S., & Lee, S. H. (2019). Time is of the essence: A descriptive study of hospitality and tourism faculty members’ perceptions of their jobs regarding time spent and activities pursued. Journal of Hospitality & Tourism Education, 31(2), 61-73.
Farmaki, A., Khalilzadeh, J., & Altinay, L. (2019). Travel motivation and demotivation within politically unstable nations. Tourism Management Perspectives, 29, 118–130.
Hwang, J., & Lee, J. (2019) Relationships among senior tourists’ perceptions of tour guides’ professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word-of-mouth. Journal of Travel Research, 58(8), 1331–1346.
Hwang, J., & Lee, J. (2019). A strategy for enhancing senior tourists’ well-being perception: Focusing on the experience economy. Journal of Travel and Tourism Marketing, 36(3), 314–329.
Hwang, J., & Lee, J. (2019). Understanding customer-customer rapport in a senior group package context. International Journal of Contemporary Hospitality Management, 31(5), 2187–2204.
Hwang, J., & Lee, J. J. (2019). Antecedents and consequences of package tour prestige in the senior tourism industry. Asia Pacific Journal of Tourism Research, 24(7), 679–695.
Lee, J. J., Weber, M. R., & Rivera, D. (2019). A sociocultural perspective on expatriation willingness: The mediating role of cultural intelligence. Journal of Hospitality Marketing & Management, 28(1), 124-145.
Lee, S. H. (2019). Effects of biophilic design on consumer responses in the lodging industry. International Journal of Hospitality Management, 83, 141-150.
Lee, S. H., & Deale, C. S. (2019). Rapport, rigor, and rate my professor: Students’ perceptions of hospitality and tourism professors, Journal of Teaching in Travel & Tourism, 19(2), 93-111.
Lee, S. H., & Layman, K. A. (2019). Case study: An investigation on the unique solutions Darden utilizes to fight the epidemic of employee turnover in the restaurant industry. Journal of Hospitality & Tourism Cases, 1-16.
Midgett, C., Deale, C. S., Crawford, A., Weber, M., & Bendickson, J. (2020). A cross-case analysis of barriers to sustainability in small tourism accommodation enterprises in Dare County, North Carolina. Tourism and Hospitality Research, 20(2), 144-156.
O’Halloran, R. M. (2019). Managing religious tourism. Journal of Heritage Tourism, 15(2), 234–235.
Tasci, A., Khalilzadeh, J., & Uysal, M. (2019). Network analysis of the Caucasus’ image. Current Issues in Tourism, 22(7), 827–852.
Weber, M. R. (2019). An exploratory study into student leadership and true colors personality with learning and training. Journal of Hospitality and Tourism Management, 40, 125-133.
2018
Deale, C. S., Lee, S. H., & Schoffstall, D. G. (2018). Exploring followership in hospitality and tourism education. The Journal of Hospitality, Leisure, Sport & Tourism Education, 22, 42-51.
Deale, C. S., Schoffstall, D. G., & Lee, S. H. (2018). Perceptions of ethical issues in hospitality and tourism research. Journal of Hospitality & Tourism Education, 30(4), 203-214.
Draper, J., Thomas, L., & Fenich, G. G. (2018). Event management research over the past 12 years: What are the current trends in research methods, data collection, data analysis procedures, and event types? Journal of Convention and Event Tourism, 19(1), 2–25.
Fenich, G. G. (2018). Past, present, future. Journal of convention and event tourism. Journal of Convention and Event Tourism, 19(1), 2–5.
Fenich, G. G. (2018). Reconnoitering relationships among value, trust, affect, and loyalty at association events. Journal of Convention and Event Tourism, 19(3), 313–326.
Lee, J. J., Crawford, A., Weber, M. R., & Dennison, D. (2018). Antecedents of cultural intelligence among American hospitality students: Moderating effect of ethnocentrism. Journal of Hospitality & Tourism Education, 30(3), 167-183.
Lee, J. J., Ok, C., Lee, S., Lee, C. (2018). Relationship between emotional labor and customer orientation among airline service employees: Mediating role of depersonalization. Journal of Travel Research, 57(3), 324-341.
Lee, S. H. (2018). Guest preferences for service recovery procedures: Conjoint analysis. Journal of Hospitality and Tourism Insights, 1(3), 276-288.
Lee, S. H., & Fenich, G. G. (2018). Reconnoitering relationships among value, trust, affect, and loyalty at association events. Journal of Convention & Event Tourism, 19(3), 313-326.
O’Halloran, R. M. (2018). Book review: Linking urban and rural tourism: Strategies in sustainability. Annals of Tourism Research, 68, 75–76.
O’Halloran, R. M. (2018). The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism. Anatolia: An International Journal of Tourism and Hospitality Research, 30(1), 160–162.
O’Halloran, R. M., Agena, J., & Froehlich, H. (2018). E-recruitment: Does it assess a candidate’s skills? Journal of Hospitality and Tourism Cases, 6(3), 17–23.
2017
Deale, C. S., & Lee, S. H. (2017). The politics, satisfaction, loyalty, and success of Ph.D. students in hospitality and tourism. Journal of Teaching in Travel & Tourism, 17(1), 1-16.
Deale, C. S., & Lee, S. H. (2017). Are they on the same wavelength? Industry professionals’ and students’ perceptions of online graduate degree programs in hospitality and tourism. Journal of Hospitality & Tourism Education, 30(3), 154-166.
Han, H., Choo, S. W., Lee, J., & Hwang, J. (2017). Examining the influence of rapport between players and dealers on customer satisfaction, revisit intentions, and word-of-mouth in the casino industry: The moderating role of gender. Journal of Quality Assurance in Hospitality & Tourism, 18(1), 107-123.
Kubickova, M., & Lee, S. H. (2017). Cuba today: An overview of tourism competitiveness. Tourism Planning & Development, 15(3), 239-259.
Lee, S. H., & Lee, J. (2017). Nickel and dime guests for amenities: Exploring guests’ perceptions of resort fees. Journal of Revenue and Pricing Management, 17(1), 20-31.
Lee, S. H., Lee, J., & Neilson, S. M. F. (2018). Exploring guest preferences of breakfast menu: Conjoint analysis. Journal of Culinary Science & Technology, 16(2), 149-164.
O’Halloran, C. S. (2017). Learning through engagement: undergraduate students engaging in community-based participatory research (CBPR) in hospitality and tourism education. Journal of Teaching in Travel & Tourism, 17(1), 55–61.
O’Halloran, R. M. (2017). Edible identities: Food as cultural heritage. Journal of Tourism and Cultural Change, 15(1), 105–107.
O’Halloran, R. M. (2017). Sustainable tourism in the global south: Communities, environments and management. Anatolia: An International Journal of Tourism and Hospitality Research, 28(2), 291–293.
O’Halloran, R. M., & Pepela, A. (2017). Targeting Kenya’s coastal gastronomic market: A case study. Journal of Hospitality & Tourism Cases, 6(1), 48–56.
O’Halloran, R. M., & Sheets, R. (2017). Event management: Using a servant leadership model. Journal of Hospitality and Tourism Cases, 6(1), 33–41.
O’Halloran, R. M., & Smith, K. (2017). Retaining management talent. Journal of Hospitality and Tourism Cases, 6(2), 88–95.
O’Halloran, R. M., Moreo, A., & Green, A. (2017). What certifications are important in the hospitality industry? Journal of Human Resources in Hospitality and Tourism, 17(1), 121–135.
Weber, M., Crawford, A., Lee, J., & Dennison, D. (2017). CFA and soft skill competencies for entry-level managers. Anatolia: International Journal of Hospitality and Tourism Research, 28(3), 453-455.
2016
Deale, C. S., & O’Halloran, R. M. (2016). The Hospitality Institute at Mattamuskeet Lodge: A case study of a social business, Journal of Hospitality & Tourism Cases, 4(1), 47–54.
Lee, J., & Ok, C. (2016). Hotel employee work engagement and its consequences. Journal of Hospitality Marketing & Management, 25(2), 133-166.
Lee, J., Ok, C., & Hwang, J. (2016). An emotional labor perspective on the relationship between customer orientation and job satisfaction. International Journal of Hospitality Management, 54, 139-150.
Lee, S. H. (2016). How hotel managers decide to discount room rates: A conjoint analysis. International Journal of Hospitality Management, 52, 68-77.
Lee, S. H., & Deale, C. S. (2016). A matter of degrees: Exploring dimensions in the Ph.D. student-advisor relationship in hospitality and tourism education. Journal of Teaching in Travel & Tourism, 16(4), 316-330.
Lee, S. H., & Fenich, G. G. (2016). Perceived fairness of room blocks in the meetings, incentives, convention, and exhibition industry. Journal of Convention & Event Tourism, 17(2), 159-171.
Lee, S. H., & Ro, H. (2016). The impact of online reviews on attitude changes: The differential effects of review attributes and consumer knowledge. International Journal of Hospitality Management, 56, 1-9.
Rivera Jr, D., & Lee, J. (2016). Does hospitality diversity education make a difference in undergraduate students’ emotional intelligence? Journal of Teaching in Travel & Tourism, 16(2), 143-159.
Yoon, D., Jang, J., & Lee, J. (2016). Environmental management strategy and organizational citizenship behaviors in the hotel industry: The mediating role of organizational trust and commitment. International Journal of Contemporary Hospitality Management, 28(8), 1577-1597.
2015
Croes, R., & Lee, S. H. (2015). Women at a music festival: Biological sex defining motivation and behavioral intentions. Event Management, 19(2), 275-289.
Lee, J., & Ok, C. (2015). Examination of factors affecting hotel employees’ service orientation: An emotional labor perspective. Journal of Hospitality & Tourism Research, 39(4), 437-468.
Lee, J., & Ok, C. (2015). Drivers of work engagement: An examination of core self-evaluations and psychological climate among hotel employees. International Journal of Hospitality Management, 44, 84-98.
Lee, S. H., Croes, R., & Rivera, M. (2015). Exploring the role of human judgment in making discount decisions in the lodging industry. The Journal of Hospitality Financial Management, 23(1), 45–62.
Lee, S. H., & Lee, J. (2015). Moderating impacts of transaction utility on relationships among price, quality, and value. Journal of Foodservice Business Research, 18(4), 341-357.
Rivera, M., Croes, R., & Lee, S. H. (2016). Tourism development and happiness: A residents’ perspective. Journal of Destination Marketing & Management, 5(1), 5-15.
Weber, M. R., Lee, J. H., & Dennison, D. (2015). Using personality profiles to help educators understand ever-changing hospitality students. Journal of Teaching in Travel & Tourism, 15(4), 325-344.
2014
Hwang, J., Lee, J., Park, S., Chang, H., & Kim, S. (2014). The impact of occupational stress on employee’s turnover intention in the luxury hotel segment. International Journal of Hospitality and Tourism Administration, 15(1), 60-77.
Lee, S. H., & Bai, B. (2014). Impact of hotel discount strategies on consumer emotion and behavior: The role of involvement. Tourism Review, 69(4), 284-296.
2013
Hwang, J., Lee, J., Park, S., Chang, H., & Kim, S. (2014). The impact of occupational stress on employee’s turnover intention in the luxury hotel segment. International Journal of Hospitality and Tourism Administration, 15(1), 60-77.
Lee, S. H., & Bai, B. (2014). Impact of hotel discount strategies on consumer emotion and behavior: The role of involvement. Tourism Review, 69(4), 284-296.